When a patient is discharged from the hospital, just about the last thing he or she wants is to be back in again within the next month. But a new national study has found that’s exactly what happens to one out of five Medicare patients, costing billions in health care and suffering for patients.
Medicare, which as an earlier post pointed out is a surprisingly well run shop, is increasing their focus on this. We’ve got a current client where we’re focused on this issue. We find that most problems are not due to clinical failures, but operational and informational failures.